BankMobile Disbursements Frequently Asked Questions


CLTCC delivers your refund with BankMobile Disbursements, a technology solution, powered by BMTX, Inc. Visit this link for more information: https://bankmobiledisbursements.com/refundchoicessso/

To view our contract, click here: https://www.vibeaccount.com/swc/doc/landing/e26kdz5jjufdu5t20oud

If you have any questions, please contact The BankMobile Disbursements Team by visiting: https://bankmobilevibe.com/contact-us


How frequently are disbursements processed?

  • Disbursements are run weekly after each semester's "Census Day" (the fourteenth day of classes). This is when attendance has been confirmed for each term/part of term. The exact date varies by semester.

Are there errors with your legal name?

  • Contact your school’s Financial Aid or Bursar’s Office to have your legal name updated.

Check your web browser privacy settings!

  • Your web browser may not be set up to accept cookies. A cookie is a piece of information that is stored on your computer and is used to make web browsing more secure and personalized. Cookies should be enabled to select your refund preference. Consult your web browser's Help section to enable cookies.

NOTE: "Disbursement" does not mean "Refund." "Disbursement" means the financial aid awards have been applied to your student account. "Refund" means the credit balance owed to you will be sent to BankMobile Disbursements, a technology solution, powered by BMTX, Inc.